Below will show you how to log-in your account and what everything means. This information is to help navigate you to the order update center inside of your order. If you have questions please email firstname.lastname@example.org with your question.
1st, please log into your account by clicking the link -here- (WINDOW WILL POP-UP)
2nd, After you have logged into your account you will follow these directions to check on your order status.
If your order shows it is "New"
If your order shows it is "In Progress"
If it has been business 10 days and your order has not been placed in "ready to ship", "complete" or "shipped" Our staff may be trying to reach you about your order! We may be having trouble collecting payment, finding a color or unit you have ordered. Please send an email to email@example.com if it has been 5 days and your order is not in one of the 3 categories above. Please do not email sales unless this is the case. You can also call our staff at 702-351-0173 anytime M-F 9-5 pst. Please remember our volume is very large during spring and summer so phone calls may bog down our system. Emails are just as easy (and actually better)
If your order shows it is "Ready to Ship"
What does "Ready to Ship" mean? Customer Validated, Shipping Address Verified, Stock Confirmed, Billing Confirmed
If your order shows it is "Complete"
If your order shows it is "Shipped"